Studio roster
We keep roles legible: brand trainers beside data stewards, compliance advisors beside studio producers. No vague “collective of experts.”
Haneul Byun
Brand Trainer
Former studio lead translating segmentation narratives for creative partners.
Minseo Kwon
Research Lead
Designs mixed-method studies that pair warehouse pulls with moderated interviews.
Rowan Ellis
Program Advisor
Keeps cohort pacing honest against real delivery calendars in APAC hubs.
Sora Han
Learning Designer
Builds tactile exercises so CRM concepts land without relying on slide walls.
Jiwon Park
Student Success Manager
Coordinates studio access, materials pickup, and accessibility accommodations.
Noah Ibarra
Lifecycle Coach
Specializes in journey QA rituals and ESP instrumentation walkthroughs.
Eunji Cho
Data Steward
Maintains field dictionaries and migration checklists used across cohorts.
Mateo Silva
RevOps Liaison
Brings pipeline definitions into the room so marketing metrics stay grounded.
Yuri Tanaka
Studio Producer
Runs lighting, capture, and hybrid broadcast quality for evening sessions.
Leah Grant
Compliance Advisor
Flags consent edge cases and documents how segments map to lawful bases.
Daeun Moon
Operations Coordinator
Keeps Namyangju studio logistics synced with remote participant kits.
Operating principles
Lineage over lore
Every segment ships with a written trail from source system to campaign use.
Honest limits
We rehearse how to explain uncertainty to leadership before launches, not after.
Tactile learning
Participants manipulate printed journey maps, magnets, and cards—not only slides.
Quiet rigor
Small cohorts so facilitators can read body language and pause when concepts snag.
Milestones
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2019
Hwado pop-up
First CRM segmentation night hosted above a print shop with borrowed chairs.
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2022
Hybrid studio
Installed low-glare capture so remote participants could read sticky notes clearly.
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2025
Segment residency
Launched multi-week residencies pairing brand teams with RevOps embeds.